Privacy Policy TribeScribe

PRIVACY POLICY
Last Updated: [12/1/2024]

Introduction:
TribeScribe (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services.

1. DATA COLLECTION
We collect the following information:

Personal Information:
– Name (required)
– Email address (required)
– Phone number (optional)
– Payment information
– User-generated content (writing samples/posts)

Automated Collection:
– Google Analytics data
– Basic website cookies
– Usage data

Collection Methods:
– Account registration
– Service interactions
– Payment processing
– Email communications

2. DATA USAGE
We use your information for:
– Account creation and management
– Processing payments for subscriptions
– Storing and managing your writing posts
– Sending newsletters and service updates
– Following up on trial expirations
– Service analytics and improvement

Writing samples remain stored until deleted by users. Newsletter communications are included with Tribe membership, with unsubscribe options available.

3. DATA SHARING
We share data with trusted service providers:
– Stripe (payment processing)
– MailerLite (email communications)
– Digital Ocean (hosting services)
– Google Analytics (usage analysis)

All data is stored in the United States. We do not sell or rent your personal information to third parties. Data sharing with law enforcement occurs only when legally required.

4. USER RIGHTS
You have the right to:
– Access your personal information
– Delete your writing posts
– Update account information
– Cancel your subscription
– Delete your account
– Unsubscribe from newsletters

Requests are processed within 3-5 business days. Account deletion results in permanent removal of all associated data and content.

5. SECURITY MEASURES
We protect your data through:
– HTTPS encryption
– Password encryption
– Regular security updates
– Firewall protection
– Daily backups
– Limited administrative access
– Secured cloud infrastructure

In case of a data breach, we will notify affected users within 14 days of detection.

6. COMPLIANCE
– Service restricted to users 18 and older
– No collection of data from minors under 13
– Support for California privacy rights
– US-based data storage and processing
– Regular policy reviews and updates

7. CONTACT US
For privacy-related matters:
Email: hello@allisonspoonerwriter.com
Mail: TribeScribe
      PO Box 832
      East Lansing, MI 48823

Response time: 3-5 business days

Changes to This Policy:
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.